Skip to content
Overdue invoices are a pain. They tie up your cash flow, create unnecessary stress, and can damage client relationships. But when faced with one, what’s the best course of action?
In this blog, we’ll explore your options for recovering what’s rightfully yours.
1. Gentle Reminder
First things first, don’t let overdue invoices linger. A prompt and friendly reminder is often all it takes. A quick phone call or email politely mentioning the overdue invoice and its amount can jog your client’s memory and get the payment moving.
2. Open Conversation
If a gentle nudge doesn’t work, it’s time for a more detailed conversation. Let your client know you’ve reached out because you value their business and want to ensure smooth transactions. This opens the door to understanding the reason behind the delay. Maybe they simply overlooked the invoice, or perhaps they’re facing cash flow issues. By understanding the situation, you can explore solutions that benefit both parties.
3. Formal Communication
For persistent overdue invoices, a more formal approach is necessary. Send a formal letter outlining the outstanding amount, the due date, and any late fees that may apply (if outlined in your payment terms). This serves as a clear reminder of the obligation and the potential consequences of non-payment.
4. Seek Professional Help
If your attempts to collect the overdue invoice remain unsuccessful, it might be time to bring in the professionals. My Debt Recovery specialises in recovering outstanding payments and have the expertise to navigate complex situations.
By following these steps, you’ll be well-equipped to deal with overdue invoices and maintain healthy client relationships. If you need our help, please get in touch by calling 0800 009 6106 or emailing hello@mydebtrecovery.co.uk.
